Partners / Affiliations
ConsularAssist adds value to partner and affiliation offerings, including assistance companies. We can work with strategic partners, such as concierge companies, to bring ConsularAssist to the corporate sector by way of joint ventures. From individual arrangements to meet specific client needs, or as an add-on to a particular solution, providing access to consular assistance in today’s increasingly volatile world bridges the gap between the public and private sector provisions.

Wherever you are travelling to and for whatever purpose, today’s world is too uncertain not to entertain the risks associated with travel. Even a small problem can become time-consuming and costly, spoiling a trip, and in the event of an emergency situation, the effects can be long-term and far-reaching. Travel insurance does not traditionally cover consular assistance (although we are delighted to have an ever-growing number of partnerships with insurance providers), and the increasingly stretched resources of the Foreign and Commonwealth Office (FCO) result in only the most vulnerable receiving help from the Government.

ConsularAssist provides:

Assistance abroad
Immediate help in over 180 countries, whatever the problem. One call does it all.
Emergency help
Expert assistance in emergencies from knowledgeable consular-trained staff.
Consular expertise
Assistance with lost or stolen passports and advice about the quickest route to replacing vital documents.
How does ConsularAssist help?

  • Liaise on your behalf with diplomatic personnel and local authorities
  • Assist with lost passports and other important documents
  • Contact, advise and support family, friends and/or employers so they have the right information and options in any travel crisis
  • Provide legal referral and arrange legal appointments
  • Organise translation and interpreter referrals
  • Deliver specialist help and advice in missing person, kidnapping and abduction cases
  • Advise on rights and access to independent lawyers if detained or imprisoned abroad
  • Help and support victims of crime and assault and assist next of kin in the event of death.

Why should you Partner with Consularcare?
The risks associated with travel abroad are increasing

With recent events and the uncertainties political changes will undoubtedly make to the world, the risks associated with travel abroad are increasing. Whilst there are particularly dangerous places identified, nowhere can be deemed totally safe, and yet governments around the globe are reducing the resources available to provide consular assistance to their citizens.

In the UK, austerity measures within the Foreign and Commonwealth Office (FCO) have led to a reduction in services directly available to the public. British nationals are now at higher risk of not being supported abroad should they need immediate emergency help.

Many people wrongly assume the government or their insurance company will help in a travel emergency but often they can’t or won’t. The FCO is under no obligation to provide consular assistance. As stated in their 2014 publication, Support for British nationals abroad: a guide, “There is no legal right to consular assistance. All assistance is provided at our discretion.” According to FCO figures, they received 387,459 enquiries between 2014-15 and provided personal assistance to just 17,058.

Even if you disregard the enquiries that would never warrant personal assistance, that still leaves an alarmingly high number of people feeling isolated and frightened as they face a crisis alone.

Consular assistance can be needed for something as simple as a lost passport, but there are many more serious scenarios happening every day, such as immigration arrests, victims of crime or acts of terrorism or deaths abroad. It is a testament to the times we live in, that ensuring we have access to dedicated consular assistance is now as much of a travel necessity as it is buying cover for medical expenses. Until now, there has been no provision to purchase cover for such eventualities and UK travellers were reliant on the FCO or seeking private assistance at the time of an incident, at significant expense.

By collaborating with Consularcare, you can enhance your product portfolio and maximise ROI for your customers. Whether it is as an addition to the assistance you already provide, or evidence of increased value for money for your clients, we provide our affiliates with an inclusive yet scalable solution that addresses the issues faced by travellers in today’s world.

Contact us for more information on the benefits of adding ConsularAssist to your portfolio.

Testimonials
Case Studies
Real life scenarios that demonstrate the invaluable difference ConsularAssist makes
Mugging
Missing Person
Kidnapping
Express Kidnapping
Lost passport at Terminal
Medical
Medical Evacuation
Lost Passport
Matt Deaville
60082000
Trips abroad by uk nationals
500000
Britons living abroad
600000
FCO Enquiries Received Annually
18179
Cases managed by the FCO
Latest News
Travel Friction Report Highlights the Need to Protect Travelling Staff

Travel friction is the relatively new term used to describe the negative impact on a person’s wellbeing caused by business travel. Whilst it is generally applied to frequent travellers, the stress related to travel can apply to any mobile member of the workforce. The negative impact of travel friction include reduced productivity, low employee engagement, […]

Identifying and Managing Risk for Business Travel

If things go wrong for employees travelling for business purposes, the effects can be far-reaching and very expensive. It is crucial for any size of organisation to have a current Travel Policy, adequate insurance (including assistance), and contingency plans in case of emergencies. If you have a Business Continuity/Disaster Recovery Manager, then business travel has […]

Welcome to Will Sommerville

We are delighted to welcome Will Sommerville to the team; he will play a pivotal role in the company as our new Business Development Director. Will has over 20 years’ experience in sales and business development, much of which was earned in the insurance and assistance industries, including key roles within the Collinson Group and […]